Irish T-Shirts - Independent Store
Retail Customer Service Job Responsibilities:
Serve customers by helping them select products. Drive sales through engagement with customers, suggestions, and sharing product knowledge. Greet and receive customers in a welcoming manner. Respond to customers' questions.
Responsible for general retail workplace responsibilities in maintaining a clean, tidy and well presented shopping experience. Restocking and tidying displays, general cleaning, tidying and day to day maintenance of shop floor environment. Processing sales through a computer barcoded point of sale till system. Processing incoming deliveries, stock takes and some shop admin duties.
Promote the local, ecological & ethical standards of the company. Assistance with promotions, special offers and new ranges, encouraging engagement on social media platforms & website.
Applicants should be motivated self-starters, with a knowledge or interest in the area (North Clare, Cliffs and Burren Geopark, Irish Culture), willing to learn and adapt and be comfortable with computer technology, platforms and devices. We are looking for versatile, bright and enthusiastic applicants, retail/customer-service experience is beneficial but not essential. We create and print our own original design work, so interest/experience in art and design are welcome.
Responsibilities
- Customer Service, Sales & Promotion
- Maintain a Tidy, Clean workplace
- Processing of Stock, Deliveries & Presentation
- Operating till, computer & devices
- Shop admin duties, cash handling
Must Have
- Friendly & Approachable attitude
- Versatility & Enthusiasm
- Interest in the North Clare Locality & Culture
- Willing to be flexible & autonomous
- Irish PPS number / Work Permit
Nice to have
- Additional languages
- Retail Experience
- Art & Design Interest/Qualification/Experience
- Experience of Positive Ecological & Ethical practices
- Digital admin experience
What We Offer
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company. Customer service employees in retail positions are primarily dealing with bright and happy shoppers, tourist on holidays in good humour, many with interesting stories from interesting places. In the workshop there is a creative environment full of problems to solve by its very nature. In dealing with online retail, wholesale or bespoke bulk customers, employees are following up with satisfied returning customers, or getting the opportunity to promote a great product to a new customer.
Perks
Pleasant Workplace
Attractive pay, holidays & benefits.
Training
Opportunities to learn within your own department or expand
Activities
Social opportunities with fellow staff and colleagues from other businesses on-site
Food & Drink
The workplace at the Cliffs is on a fully serviced site